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FAQ

 

ABOUT PRODUCTS

    1. What’s the material do you use for batman suit?

We use EVA foam for the batman suit

    2. Can you make an iron man suit with the electronic system installed?

 Yes ,we can make motorized face plate for the helmet and the back .

  1. How can i display my iron man suit when i don’t wear it?

 We suggest you buy or make a frame work from where is close to you .

  1. How many storm trooper armors can you make in one month?

 We can make 7 sets of storm trooper armors at most in 30 days.

  1. Do you do new project?

 Yes ,we accept new project. Email me :info@joetoyss.com to see whether we can do .

  1. Can you make batman cowl in rubber?

We are working on this technology right now . If succeed , we will put the batman cowl into the store for sale.

  1. Is the price for 3d printed iron man suit for the full body armor or just for the helmet and the chest?

The marked price is for the full body armor.

  1. Have you done a completed 3d printed iron man suit before?

We didn’t print a whole suit before,because it’s too much time consuming .But we have completed the 3d mode file and it’s ready to  print at any moment as long as customers order it .

ABOUT MEASUREMENTS

  1. Do you have a standard size for the suit?

No ,we don’t have standard size for all the suits we sell. Because every suit is made to customers’ body measurements.

  1. How do i measure myself?

Please find the body measurements guide in our navigation ,and then measure yourself following the guide. Don’t forget to notice me your data as soon as you have it

ABOUT PAYMENT

     1.How can i pay?

Please add the product to your cart and pay via paypal. We only receive payments from paypal.

  1. Do you accept other payment terms like 50% deposit and 50% before shipping?

You can contact me for special payment terms. We do accept 50% deposit and 50% before shipping . If we do this payment terms , you need to email me your order and body measurements before 50% deposit to my paypal account: yuehuajoe@hotmail.com.

  1. Do i need to pay import tax?

It depends on the custom of your country .

  1. Do you accept payments other than USD?

I’m afraid that we can only accept USD payments right now.

ABOUT SHIPPING

  1. How long it will take to ship to my country?

 To different country ,the delivery time is different. Usually ,it will take 7-15 working days to America, 10-20 working days to Europe and 5-10 working days to Australia.

  1. What shipping method do you use?

We use EMS shipping. Although it’s not fast, custom fee is free in most circumstances if delivery by this shipping company from China . If you have special needs ,please contact us :info@joetoyss.com for more information.

  1. How can i track my package?

We will provide you with EMS tracking number as soon as we got it from shipping company. With the tracking number, you can track it in the this site: http://www.17track.net/en